Call 020 7794 5757 - Email info@numerallp.com

Millions hit with three-hour broadband outages during last year

Almost 11 million consumers have suffered a broadband blackout lasting more than three hours over the last year, according to data from Uswitch.

04 Jul 2022

Almost 11 million consumers have suffered a broadband blackout lasting more than three hours over the last year, according to data from Uswitch.

The average UK household lost a total of almost two days of internet time from loss of service, power cuts and maintenance, figures show.

UK homes that experienced broadband provider outages were offline for an average of 19 hours in the year to 14 June, the report said.

When additional factors that cause the internet to go down are added – including an average of 11.5 hours of power cuts, five hours of cable damage and almost 10 hours of routine maintenance – the typical UK home was offline for nearly 45 hours.

Outages caused issues for remote and flexible workers operating from home, with 16% of those affected saying their work had been affected at an estimated cost to the economy almost £1.3 billion.

Ernest Doku, a broadband expert at Uswitch, said: 'Misfiring home broadband can quickly become a huge annoyance, given that video calls have become essential for many remote workers.

'Many households who took out a broadband deal during lockdown in the January sales last year will now be reaching the end of their contract. It's the perfect time to shop around.'

Newsletter sign-up

Why not register to receive our Monthly Newswire?

Once a month we'll send you an email packed full of essential business news and handy tax tips to help save you money.

Sign-up today

Try a site search Tax return, dividends, pension, autumn statement...

Company details

020 7794 5757

Numera, 4th Floor Charles House, 108-110 Finchley Road, London NW3 5JJ

Numera is a trading name of Numera Partners LLP | Company Registration No. OC365787 | Place of Registration: England & Wales | Registered to carry on audit work in the UK by the Institute of Chartered Accountants in England and Wales.

About us

Numera is a newly established forward-thinking firm of chartered accountants, with over 25 years in experience of audit, accountancy, taxation and business advisory services.

We work with clients in a large variety of industries and sectors; from sole traders to multi-million pound turnover organisations. We aim to create and maintain a close relationship with our clients. By being so involved, we are able to identify opportunities for our clients as well as possible risks that our clients may be faced with.

© 2022 Numera. All rights reserved. We use cookies on this website, you can find more information about cookies here.